Shipping policy


Last Updated: July 2026

At RIGUX, every T-shirt is made with care after you place your order. This helps us reduce waste while ensuring every product meets our quality standards.

Order Processing

Orders are typically processed within 2–4 business days.

During periods of high demand, order processing may take slightly longer.

Orders are not processed on Sundays or public holidays.

Estimated Delivery Time

After dispatch, estimated delivery is:

  • Metro Cities: 3–6 business days
  • Other Locations: 4–8 business days
  • Remote Areas: 5–10 business days

These timelines are estimates and may vary depending on courier operations.

Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email containing your tracking information.

You can also track your order through the RIGUX Order Tracking page.

Shipping Charges

Shipping charges, if applicable, will be displayed during checkout before payment.

Any promotional free shipping offers will be clearly mentioned on our website.

Incorrect Shipping Information

Customers are responsible for providing complete and accurate shipping information.

If an incorrect or incomplete address causes delivery failure, additional shipping charges may apply for reshipment.

Delivery Delays

While we strive to deliver orders within the estimated timeframe, delays may occur due to:

  • Weather conditions
  • Courier disruptions
  • Public holidays
  • High seasonal demand
  • Natural disasters
  • Other unforeseen circumstances

We appreciate your patience in such situations.

Lost Packages

If your tracking shows your package has been lost during transit, please contact us.

We will coordinate with our courier partner to investigate the issue and provide an appropriate resolution.

Damaged Packages

If your package arrives visibly damaged, we recommend:

  • Taking photographs before opening the package.
  • Contacting us within 7 days of delivery.
  • Including clear images of both the packaging and the product.

Our support team will assist you promptly.

International Shipping

Currently, RIGUX ships within India only.

International shipping may become available in the future.

Contact Us

For any shipping-related questions, please contact:

RIGUX Customer Support

Email: rishitkgupta4201@gmail.com